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No Water Flow

Help Guide: No Flow in Your Avanto Cold Tub

Experiencing an issue with no flow in your Avanto Cold Tub can be addressed with the following troubleshooting steps. Follow this guide to identify and resolve the problem.

Step 1: Check Water Level

  • Ensure that the water level in the Cold Tub is above the minimum recommended level. Low water levels can impede proper flow.

Step 2: Inspect the Filtration System

  1. Clean the Filter:
    • Check if the filter is clogged with debris. Clean or replace it as per the maintenance guidelines in the user manual.
  1. Ensure Proper Installation:
    • Confirm that the pump and filtration system are correctly installed according to the provided instructions.

Step 3: Examine Hoses and Connections

  1. Check for Leaks:
    • Inspect hoses and connections for any signs of leaks. Tighten loose connections and replace damaged hoses.
  1. Verify Hose Position:
    • Ensure that the hoses are properly positioned, allowing water to flow without obstruction.

Step 4: Inspect the Pump

  1. Power On/Off:
    • Confirm that the pump is powered on. If off, check electrical connections and restart the pump.
  1. Check for Debris:
    • Examine the pump for any debris that may obstruct its operation. Clean if necessary.
  1. Inspect Pump Impeller:
    • Ensure the pump impeller is free of obstruction. Gently rotate it to check for smooth movement.

Step 5: Inspect the Chiller

    • If your Cold Tub has had little or no flow the chiller reservoir could be frozen.
    • Please turn off the chiller and pump and allow to set up to 4 hours prior to powering back on.

Step 6: Verify Power Supply

  1. Electrical Connections:
    • Confirm that the Cold Tub is properly connected to a functional electrical outlet.
  1. Check Circuit Breaker:
    • Verify that the circuit breaker connected to the Cold Tub is not tripped. Reset if necessary.

Step 7: Contact Customer Support

  1. Refer to the Manual:
    • Consult the user manual for specific troubleshooting instructions related to no flow issues.
  1. Contact Avanto Support:
    • If the problem persists, reach out to Avanto customer support for further assistance. Provide details of the issue and any steps you've taken.

Remember, your safety is our priority. If you are unsure about any troubleshooting step or if the issue persists, please contact Avanto customer support for professional assistance.